My Oracle Support Banner

Financial Close Management (FCM) And Account Reconciliation Manager (ARM) Validations Are Failing With Errors (Doc ID 2196083.1)

Last updated on APRIL 06, 2018

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.103 and later
Information in this document applies to any platform.

Symptoms

You've installed FCM and ARM and are running the configuration. Multiple errors are being reported in the FCM/ARM validations:

> "Exception NullPointerException has occurred in oracle.apps.epm.fcm.common.model.applicationModule.manager.validation.FCMValidationManager.initConfigValidationVO() [line:784] after the invocation of method: fcc.model.applicationModule.AdminAMImpl.fcmConfigValidation() [line:2843]"
> "Unable to fetch Server information. Please make sure that the FCM is configured."
> For the Authentication Providers validation item, the message recommends to contact Oracle support.

In the Weblogic console, under Environment > Servers, the FinancialClose0 and ErpIntegrator0 servers do not show the expected "OK" status.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.