Users Presented With the Error "EPMHFM-65536: An unexpected error has occurred" When Trying to Register or Open an Application Which was Created Using the 'Duplicate Application' Feature. (Doc ID 2196715.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Users are presented the error "EPMHFM-65536: An unexpected error has occurred" when trying to register an application or open an application which has been created using the 'Duplicate Application' feature.


ERRORS
-----------------------

Here are the associated errors and their log locations:

 

[ERROR] [EPMHFM-65536] [oracle.FM.FMCOMMON.oracle.epm.fm.common.exception.ExceptionHelper] [tid: 27] [userId: <anonymous>] [ecid: 00ibIxpEQQx6yG15zv_AiW0000rS002m_7,0:1] [APP: FMADFWEB#11.1.2.0] [SRC_CLASS: oracle.epm.fm.common.exception.ExceptionHelper] [SRC_METHOD: handleException] An unexpected error has occurred.[[

<diskDrive>\Oracle\Middleware\user_projects\domains\<domainName>\servers\HFMWeb(n)\logs\hfm\oracle-epm-fm.log

 

[ERROR] [EPMHFM-65925] [oracle.FM.APPLICATION.oracle.epm.fm.domainobject.application.SessionOM] [tid: 27] [userId: <anonymous>] [ecid: 00ibIxpEQQx6yG15zv_AiW0000rS002m_7,0:1] [APP: FMADFWEB#11.1.2.0] [SRC_CLASS: oracle.epm.fm.domainobject.application.SessionOM] [SRC_METHOD: getApplicationType] An unexpected error has occurred. Message: An unexpected error has occurred.[[

<diskDrive>\Oracle\Middleware\user_projects\domains\<domainName>\servers\HFMWeb(n)\logs\hfm\oracle-epm-fm.log

 

[ERROR] [EPMHFM-66009] [oracle.FM.HSXDATAACCESS.oracle.epm.fm.dal.dao.application.ParametersDAOImpl] [tid: 32] [ecid: 00ibIxbapPW6yG15zv_AiW0000rS002mZE,0:1:1] [SRC_CLASS: oracle.epm.fm.dal.dao.application.ParametersDAOImpl] [SRC_METHOD: getParameterValue] Search of records was unsuccessful: [FMWGEN][SQLServer JDBC Driver][SQLServer]Invalid object name '<applicationName>'..[[
java.sql.SQLSyntaxErrorException: [FMWGEN][SQLServer JDBC Driver][SQLServer]Invalid object name '<applicationName>'.

<diskDrive>\Oracle\Middleware\user_projects\<instanceName>\diagnostics\logs\hfm\oracle-epm-fm-hsx-server.log

 

[ERROR] [EPMHFM-66007] [oracle.FM.HSXDATAACCESS.oracle.epm.fm.dal.dao.BRCEntityDAOImpl] [tid: 24] [ecid: 00ibIqlz8Fv6yG15zv_AiW0000rS002lv9,0:1:1:16] [SRC_CLASS: oracle.epm.fm.dal.dao.BRCEntityDAOImpl] [SRC_METHOD: executeRawQuery] Record was not updated: [FMWGEN][SQLServer JDBC Driver][SQLServer]Incorrect syntax near ')'..[[
java.sql.SQLException: [FMWGEN][SQLServer JDBC Driver][SQLServer]Incorrect syntax near ')'.

[ERROR] [EPMHFM-66098] [oracle.FM.HSXDATAACCESS.oracle.epm.fm.brc.readerwriter.BRCDBWriter] [tid: 25] [ecid: 00ibIqlz8Fv6yG15zv_AiW0000rS002lv9,0:1:1:15] [SRC_CLASS: oracle.epm.fm.brc.readerwriter.BRCDBWriter] [SRC_METHOD: writeTableInfo] An error occurred creating the table.[[
oracle.epm.fm.dal.exception.DALException: Record was not updated: [FMWGEN][SQLServer JDBC Driver][SQLServer]Incorrect syntax near ')'..

[ERROR] [EPMHFM-66150] [oracle.FM.HSXBRC.oracle.epm.fm.brc.task.DuplicateAppTask] [tid: 24] [ecid: 00ibIqlz8Fv6yG15zv_AiW0000rS002lv9,0:1:1:16] [SRC_CLASS: oracle.epm.fm.brc.task.DuplicateAppTask] [SRC_METHOD: processTask] An error occurred with the Duplicate Task, please check the log file.[[
oracle.epm.fm.common.exception.HFMException: EPMHFM-66098: An error occurred creating the table.

<diskDrive>\Oracle\Middleware\user_projects\<instanceName>\diagnostics\logs\hfm\BRC_<appName>_duplicate.log

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login successfully to Hyperion Workspace.
2. Navigate > Administer > Consolidation Administration > Applications > select an application > click Duplicate Application icon
3. After successfully completing the duplication of the application, select it from the application list and attempt to register the application. You are immediately presented with the reported error.
4. Attempt to open the recently duplicated application and you are immediately presented with the error and the application will fail to open.

Changes

 This issue would most likely be presented in a new installation in which MS SQL SERVER is configured as the environments database.  However, it would become a problem if you were to introduce MS SQL SERVER as the database in an existing environment.

Cause

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