My Oracle Support Banner

Unable To Open Application Library From Workspace: "An error was encountered by the CAS Security Provider: EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials" (Doc ID 2196893.1)

Last updated on MARCH 29, 2018

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 to 11.1.2.4.203 [Release 11.1]
Hyperion Planning - Version 11.1.2.0.00 to 11.1.2.4.005 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Unable to open both the Application Library and Dimension Library from Workspace.  In each case you get the following message: "An error was encountered by the CAS Security Provider: EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.