Unable To Open Application Library From Workspace: "An error was encountered by the CAS Security Provider: EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials" (Doc ID 2196893.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 to 11.1.2.4.203 [Release 11.1]
Hyperion Planning - Version 11.1.2.0.00 to 11.1.2.4.005 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Unable to open both the Application Library and Dimension Library from Workspace.  In each case you get the following message: "An error was encountered by the CAS Security Provider: EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials"

Cause

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