OBIEE 11g: Authentication Fails for a User when there is a Trailing Space in a Group Name (Doc ID 2200860.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Users are authenticated and authorized via a MS Active Directory LDAP, and all users except one - say, JaneDoe - are able to login successfully to /analytics. When the user JaneDoe logs in, the following error is observed in the OBIS logs:-

[OracleBIServerComponent] [NOTIFICATION:1] ... The response for user JaneDoe during getAuthenticatedUserWithLanguageAndProperties is: ... oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication ...

[OracleBIServerComponent] [ERROR:1] ... oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication

[OracleBIServerComponent] [ERROR:1] ... [nQSError: 43126] Authentication failed: invalid user/password.

Cause

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