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SmartView Extension Missing in Firefox Browser (Doc ID 2203844.1)

Last updated on MARCH 20, 2018

Applies to:

Hyperion Planning - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

When working in a Planning form and select Open in Smart View option, nothing happens. This issue is limited to Firefox browser only. The 'Oracle Smart View for Office' Extension is missing from Firefox Add-Ons->Extensions.

Cause

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