OBIEE 11g: Graphs Displaying A Grey Background using Firefox

(Doc ID 2204584.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.151020 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.7.151020 version, Analytics

ACTUAL BEHAVIOR
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OBIEE graphs displaying a grey background

All of a sudden all OBIEE graphs began displaying a dark grey background. Even after changing the graph properties to white, the graph is still outlined in this grey border.

EXPECTED BEHAVIOR
-----------------------
OBIEE graphs should display a white background (default).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create or open a report containing a graph.
2. Graph is displayed with a grey background.
3. Even after changing the graph properties to white, the graph is still outlined in this grey border.


Cause

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