My Oracle Support Banner

Intermittent Problem When Loading Rules, Metadata, and Other Application Elements, "EPMHFM-7304: The system was unable to create the log file." (Doc ID 2206026.1)

Last updated on AUGUST 07, 2018

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


Users receive the error "EPMHFM-7304: The system was unable to create the log file." when attempting to load any Application Elements.  The error may be intermittent if the impacted environment contains a cluster of more than 1 Financial Management Application Server in which folder permissions are not equal.  This behavior may also present itself as a pop-up Error "Unable to upload the file"




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.