Intermittent Problem When Loading Rules, Metadata, and Other Application Elements, "EPMHFM-7304: The system was unable to create the log file." (Doc ID 2206026.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Users receive the error "EPMHFM-7304: The system was unable to create the log file." when attempting to load any Application Elements.  The error may be intermittent if the impacted environment contains a cluster of more than 1 Financial Management Application Server in which folder permissions are not equal.  This behavior may also present itself as a pop-up Error "Unable to upload the file"

Cause

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