My Oracle Support Banner

OBIEE 12c : Unable to Login Into Analytics Using LDAP External Auth Using one way SSL(636) '[OBI-SEC-00111] FailedAuthentication: BI Security access is denied - web service credentials are invalid' (Doc ID 2206613.1)

Last updated on AUGUST 28, 2023

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

You are using LDAP external authentication using one way SSL(636).  login to Analytics is failing. This is brand new install of OBIEE 12c, configured an additional external authentication (openldap).

However, you can login to analytics using ldap accounts when ldap is setup to not use ssl (port 389). 

This happens only, once enable ssl (port 636) user can no longer log in.

LDAP configuration work fine from weblogic console and em.  You can see  the users and groups.


ERROR
-----------------------

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.