When Trying To Load Data To A Period In Account Reconciliation Manager (ARM), An Error Occurs: "Unable To Contact Data Management Application"

(Doc ID 2208868.1)

Last updated on APRIL 02, 2018

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.200 and later
Information in this document applies to any platform.

Symptoms

You're attempting to run a data load in ARM. The load fails with an error: "Unable to contact data management application. Verify if data management application is running".

 


The ARM log contains additional errors:

"[2016-11-29T08:46:34.885-06:00] [FinancialClose0] [ERROR] [] [oracle.apps.epm.arm.model] [tid: 11] [userId: OKE14904] [ecid: 00icGVjo^6RFw0zs3q0Ajz36eMU2jDYxq0020aO0004wN,0:1] [APP: ACCOUNTRECONCILIATION#11.1.2.0] [SRC_CLASS: oracle.apps.epm.arm.model.applicationModule.manager.dataload.ERPIProxyManager] [SRC_METHOD: getERPISourceSystems] Invocation of RESTful API to URL http://oracle.com:19000/aif/rest/V1/applications/sourcesystems returned with HTTP status code 401[[
java.lang.Exception: Invocation of RESTful API to URL http://oracle.com:19000/aif/rest/V1/applications/sourcesystems returned with HTTP status code 401

401 definition:
401 UNAUTHORIZED
The request has not been applied because it lacks valid authentication credentials for the target resource."

Changes

Financial Close Management (FCM) Patch Set Update (PSU) 11.1.2.4.200 (23520920) has recently been applied to the environment. 

Cause

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