OBIEE 12c: After Configuring MSAD, Login To OBIEE Fails With [OBI-SEC-00501] Could not find user "XXXXXXX" in the Identity Store

(Doc ID 2216702.1)

Last updated on JANUARY 31, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Information in this document applies to any platform.


You have configured an external Microsoft Active Directory (MSAD) LDAP as an Authentication Provider in Weblogic console, added the LDAP user to Global Admin role, and you are able to login to WLS console using that user.

Authentication or login in to OBIEE fails with the following error in the bi_server1-diagnostic.log:



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms