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OBIEE 12c: After Configuring MSAD, Login To OBIEE Fails With [OBI-SEC-00501] Could not find user "XXXXXXX" in the Identity Store (Doc ID 2216702.1)

Last updated on JUNE 07, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.160419 and later
Oracle Virtual Directory - Version 12.2.1.2.0 to 12.2.1.2.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

You have configured an external Microsoft Active Directory (MSAD) LDAP as an Authentication Provider in Weblogic console, added the LDAP user to Global Admin role, and you are able to login to WLS console using that user.

Authentication or login in to OBIEE fails with the following error in the bi_server1-diagnostic.log:

 

Cause

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