My Oracle Support Banner

After Configuring MSAD, Login To Oracle Analytics Fails With [OBI-SEC-00501] Could not find user "XXXXXXX" in the Identity Store (Doc ID 2216702.1)

Last updated on MAY 23, 2023

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Oracle Virtual Directory - Version to [Release 12c]
Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.


You have configured an external Microsoft Active Directory (MSAD) LDAP as an Authentication Provider in Weblogic console, added the LDAP user to Global Admin role, and you are able to login to WLS console using that user.

Authentication or login in to Oracle Analytics fails with the following error in the bi_server1-diagnostic.log:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.