Data Visualization URL Fails To Load In A Load Balanced | SSL | SSO Environment
(Doc ID 2216708.1)
Last updated on JUNE 01, 2023
Applies to:
Business Intelligence Suite Enterprise Edition - Version 12.2.1.1.0 to 12.2.1.4.0 [Release 12c to 12g]Oracle Analytics Server - Version 5.5.0 to 5.5.0 [Release 5]
Information in this document applies to any platform.
Symptoms
Note: At the time of publication, early versions of OBI 12c used /va as the URL, later versions used /dv -- replace as applicable for your version.
Topology configured:
Load balancer (SSL) termination|offloading) > OHS (non-ssl) > Weblogic (non-ssl) > OBIEE 12c ||redirect for authentication|| Oracle Access Manager (OAM) (SSL) || redirect back to application || OHS (non-ssl) > Weblogic (non-ssl) > OBIEE 12c
You may be following this Support note as a guide:
Document 2097038.1 - How To Configure OBIEE 12c with Oracle Access Manager (OAM) SSO using OHS 12c WebGates
What works:
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- Accessing OBIEE (/analytics) and (/va) via Weblogic URL:port
- Accessing OBIEE (/analytics) and (/va) via OHS URL:port
- Accessing OBIEE (/analytics) via load balancer URL
- Accessing OBIEE (/analytics) and (/va) via loadbalancer URL with HTTPs redirect disabled
What does not work:
================
- Navigating to https://loadbalancer.domain/analytics > authenticating via OAM > clicking on Visual Analyzer Projects or 'New Homepage', then Visual Analyzer hangs with a blank screen or returns the following error:
- Navigating to https://loadbalancer.domain/va > authenticating via OAM > hangs with a blank screen.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |