"Error 500--Internal Server Error" when OBIEE services are running (Doc ID 2217699.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.160419 and later
Information in this document applies to any platform.

Symptoms

On OBIEE 11.1.1.9.160419,



While attempting to diagnose a separate issue, the OBIEE system was shut down. After attempting to bring services back up, the application will not come back up despite appearing to be fully functional. The services are up and running. When trying to access OBIEE URL, the following error occurs:

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms