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Error When Trying To Add Users In Shared Services: "EPMCSS-02866: Failed to update group membership" (Doc ID 2223611.1)

Last updated on APRIL 30, 2018

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

You've logged into the Shared Services console and you plan to add users. You see this error as you try to add them:

"EPMCSS-02866: Failed to update group membership. Error connecting to Native user directory identity store. com.hyperion.hit.registry.exceptions.RegistryException: Failed to create new database connection using datasource.RootCause:[weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool EPMSystemRegistry to allocate to applications, please increase the size of the pool and retry..]. Verify Native user directory status and configuration."

Cause

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