Unable To Establish Private Connection To HFM Using Oracle Smart View Due to Error "Unable To Connect To The Provider."
Last updated on APRIL 30, 2018
Applies to:Hyperion Financial Management - Version 184.108.40.206.000 and later
Information in this document applies to any platform.
When users attempt to connect to Financial Management via Oracle Smart View for Office, they are immediately presented with the error "Unable to connect to the provider." Smart View and Fiddler Trace logging captures the failed attempts.
End-user receive the Oracle Smart View for Office error:
"Unable to connect to the provider."
Oracle Smart View logging captured:
[SVC] [ERROR:1] [SVC-1] [SVC] [[HTTP status: 404]]
[SVC] [ERROR:1] [SVC-1] [SVC] [[Internet error dialog failed: 0]]
[SVC] [ERROR:1] [SVC57593] [SVC] Unable to connect to the provider.
[SVC] [ERROR:1] [SVC100000] [SVC] Unable to connect to the provider.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms