Unable To Open Shared Services After Upgrade To 11.1.2.4: "cas.containers.tadpole module not found" Error Displayed

(Doc ID 2228730.1)

Last updated on AUGUST 08, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

When logging in to Shared Services via Workspace but, an error message is displayed "cas.containers.tadpole module not found".

Changes

The EPM Foundation Services were recently upgraded to 11.1.2.4.

Cause

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