Essbase Administration Services (EAS) Crashing Intermittently with JRockit Dump While Editing Outline (Doc ID 2232566.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.4.003 and later
Linux x86-64

Symptoms

EssbaseAdminService crashes frequently during outline editing while plenty of JVM memory available and JRE used is jrockit.  The jrocket dump file can be found under:

<MIDDLEWARE_HOME>/user_projects/domains/EPMSystem/jrockit.xxx.dump

A dump file has file name such as jrockit.12826.dump.

If you review the jrocket dump, there is no out-of-memory issue but contain following message on a Linux system:

Error Message: Illegal memory access. [54]
Signal info : si_signo=11, si_code=1 si_addr=0x1cd
Version : Oracle JRockit(R) R28.2.5-50-153520-1.6.0_37-20121220-0843-linux-x86_64

Cause

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