EPM IR Jobs Are Not Running on AIX 7.1 (Doc ID 2234011.1)

Last updated on AUGUST 08, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Jobs schedule for the Interactive Reporting Queries in the EPM Environment are not running.


The "Interactive Reporting Job Service" and "Interactive Reporting Intelligence Service" status shows as starting (yellow status) in Workspace.

The agent log in $HYPERION_HOME/logs/BIPlus/ is showing the following error:

java.lang.Exception: 0_default_irbi_27dc176b3e0cc6ed5c611d9b1390eb96d2279e7 :Failed to read IOR

OS is AIX 7.1 and RTE 13

Changes

 Recently upgraded OS to AIX 7.1 RTE 13

Cause

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