OBIEE 12c: Connecting With SmartView Fails With 'Logon Error'

(Doc ID 2235119.1)

Last updated on MAY 01, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

You have downloaded SmartView from the OBIEE 12.2.1.2.0 Analytics Home page, installed and configured it with Microsoft Excel 2010.
While trying to connect to one environment, it fails with "Logon Error".

While connecting to another environment, the connection succeeds.

 

Cause

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