OBIEE 12c : Prompt values are not refreshed when using table prompt in Firefox (Doc ID 2237423.1)

Last updated on JULY 17, 2021

Applies to:

Symptoms

On Oracle Business Intelligence Enterprise Edition (OBIEE),  12.2.1.1.0 version

On Analysis, when viewing results

• Changing the table prompt does not refresh the results
• It still gives the previous values instead of  populating values based on the Prompt selected
• This is Browser specific and can be Reproduced on Mozilla
• It works fine on Other Supported Browsers such as Chrome and IE on the certified browser versions

The issue can be reproduced at will with the following steps:

1)create a simple query with four items: Per Name Month, Product Type, Revenue and Billed Quantity.
2)After the initial table has been created, move "Per Name Month" to the table prompts.
3)Now, when selecting a different month it can happen that the results in the table are not updated properly.
 E.g. when switching from 2013 / 01 to 2013 / 11 it has happened that still the old measure values from January were shown in the Results.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.