OBIEE 12c: OBIPS (SAWSERVER) Crashing Intermittently During "saw::XmlNode::getParent" Call (Doc ID 2238449.1)

Last updated on MAY 20, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.1.0 and later
Information in this document applies to any platform.

Symptoms

Environment

Operating System: Linux x86-64 Version Red Hat Enterprise 6
OBIEE Version: 12.2.1.1.0

OBIPS (SawServer) crashes randomly in a cluster environment with 4 Nodes. As a result, Analytics URL shows 500 Internal Server Error.
Top frame of the Crashed thread was pointing to:

 

Changes

 Upgrade from 11g to 12c.

Cause

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