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Oracle Access Management (OAM) User Receives Error "Unable To Log In..." When Trying To Connect To Financial Close Management (FCM) Modules In Workspace (Doc ID 2238911.1)

Last updated on MAY 31, 2018

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 to 11.1.2.4.201 [Release 11.1]
Information in this document applies to any platform.

Symptoms

You're attempting to login to either Close Manager (CM) or Account Reconciliation Manager (ARM) in Workspace (under Navigate > Applications > Financial Close Management). Selecting either CM or ARM results in an "Unable to log in" message.

Changes

The FCM environment was recently upgraded to 11.1.2.4.200. OAM was already in place before the upgrade. No other EPM products aside from FCM are impacted.

Cause

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