On Deploying EPMA Application get an Essbase Error:Cannot restructure. There are other active users on database

(Doc ID 2242477.1)

Last updated on JUNE 18, 2018

Applies to:

Hyperion Planning - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

On deploying EPMA Planning Application get an Essbase Error

[2017/02/19 10:15:04]: キューブ作成/リフレッシュの開始中...[2017/02/19 10:15:08]: Cannot restructure. There are other active users on database [%s]
[2017/02/19 10:15:08]: アプリケーションの配置中に例外が発生しました。: Hyperion Essbaseの操作が正常に実行されませんでした。エラー・コード: 1013101。

Application Essbase Log is like following:

★[2017-02-28T16:01:10.411-07:01] [Yosan] [REQ-101] [ERROR] [32][] [ecid:1488238699251,0] [tid:17480] Cannot restructure. There are other active users on database [Plan1]
[2017-02-28T16:01:10.412-07:01] [Yosan] [OBJ-18] [NOTIFICATION] [16][] [ecid:1488238699251,0] [tid:17480] Writing Parameters For Database [Plan1]
★[2017-02-28T16:06:46.395-07:06] [Yosan] [EXT-65] [NOTIFICATION] [16][] [ecid:1488238699251,0] [tid:16992] Regular Extractor Elapsed Time : [384.462] seconds
[2017-02-28T16:06:46.395-07:06] [Yosan] [EXT-401] [NOTIFICATION] [16][] [ecid:1488238699251,0] [tid:16992] Regular Extractor Big Block Allocs -- Dyn.Calc.Cache : [0] non-Dyn.Calc.Cache : [0]
[2017-02-28T16:06:46.399-07:06] [Yosan] [REQ-214] [NOTIFICATION] [16][] [ecid:1488238699251,0] [tid:16444] Clear Active on User [admin@Native Directory] Instance [1] 

Cause

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