OBIEE 12c and Data Visualization Desktop (DVD) 12.2.1.2: DVD error when trying to use Sort Order and share/export a table as CSV (Doc ID 2243001.1)

Last updated on MARCH 12, 2017

Applies to:

Oracle Data Visualization Desktop - Version 12.2.1.0.0 and later
Information in this document applies to any platform.
When you try to share/export a table as a .csv file in the DVD using any attribute in the table using the sort functionality an error comes up:

A general error is found
We've encountered an unexpected error. If the issue persists, please contact support.

Symptoms

 The above issue is reproduced with following steps:

Logged in to DVD

Using the sameple > Product Category on left
Selected Key Product Category table
Sorted on # of Product Lines

Clicked on 3 dots
Selected > Share > Data
The error is produced

A general error is found
We've encountered an unexpected error. If the issue persists, please contact support.

 

Cause

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