EPM: Configtool Crashes When Running 11.1.2.4 Maintenance Release - Error: java.lang.NoSuchMethodError: com.oracle.hit.logging.EPMLogger.isLogging()Z (Doc ID 2247449.1)

Last updated on MARCH 29, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Hyperion Essbase - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Launching config tool fails with error:

An unexpected error occurred and the application will have to shut down. Review the error log, correct the error condition and re-launch the application.

The configtool error shows the below stack trace:

java.lang.NoSuchMethodError: com.oracle.hit.logging.EPMLogger.isLogging()Z
at com.hyperion.hit.registry.ComponentCache.(ComponentCache.java:33)
at com.hyperion.hit.registry.CachedRegistry.releaseInstance(CachedRegistry.java:88)
at com.hyperion.config.document.Storage.releaseInstance(Storage.java:95)
at com.hyperion.cis.config.Configurator.init(Configurator.java:104)
at com.hyperion.cis.config.Configurator.initializeWithRegistryLock(Configurator.java:131)
at com.hyperion.config.wizard.impl.ToConfigurationState$1.commit(ToConfigurationState.java:83)
at com.hyperion.hit.wizard.Wizard$NextClass.run(Wizard.java:565)
at java.lang.Thread.run(Thread.java:662)

Cause

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