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Sign Out Is Not Working For Data Visualization (/va) When Configured For Single Sign-On (SSO) (Doc ID 2247888.1)

Last updated on OCTOBER 03, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


You have configured Single Sign-On (SSO)  with Oracle Access Manager (OAM). Your topology includes a load balancer and HTTP Server.

The following URLs "sign out" (logout) are not working for Data Visualization (/va), BI Publisher (/xmlpserver), and BI Mobile


Bypassing the web server, the siginout works.

http://<app_server>:9502/xmlpserver - The signout works fine
http://<app_server>:9502/va - The signout works fine
http://<app_server>:9502/mobile - The signout works fine

The load balanced URL for Analytics (/analytics) is working as expected and redirecting to the OAM logout URL as defined in the instanceconfig.xml


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