Sign Out Is Not Working For Data Visualization (/va) When Configured For Single Sign-On (SSO)
(Doc ID 2247888.1)
Last updated on APRIL 01, 2019
Applies to:Business Intelligence Suite Enterprise Edition - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
You have configured Single Sign-On (SSO) with Oracle Access Manager (OAM). Your topology includes a load balancer and HTTP Server.
The following URLs "sign out" (logout) are not working for Data Visualization (/va), BI Publisher (/xmlpserver), and BI Mobile
Bypassing the web server, the siginout works.
http://<app_server>:9502/xmlpserver - The signout works fine
http://<app_server>:9502/va - The signout works fine
http://<app_server>:9502/mobile - The signout works fine
The load balanced URL for Analytics (/analytics) is working as expected and redirecting to the OAM logout URL as defined in the instanceconfig.xml
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