DRG File Upload Hanging

(Doc ID 2253664.1)

Last updated on MAY 04, 2018

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.4.321 and later
Information in this document applies to any platform.

Symptoms

When uploading a file during a request, the file upload process "hangs" (should take less than 2 seconds to upload the file). The file upload is canceled.

Taking a look at the Server, the DRM application is consuming 100% of the CPUs, even though nothing is being processed.

User found that there were extra lines in the import file. After the extra lines were removed, the file uploads fine without any issues.

Cause

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