Essbase Application (ESSSVR) Crashes When Doing A "Keep Only" In Smart View (Doc ID 2257417.1)

Last updated on APRIL 24, 2017

Applies to:

Hyperion Essbase - Version 11.1.2.4.016 to 11.1.2.4.017 [Release 11.1]
Information in this document applies to any platform.

Symptoms

On 11.1.2.4.016,  zooming in/out and pivoting on some BSO or ASO applications in Smart View causes the application to crash.  There are no errors logged and no xcp is generated but it does show up in Event Viewer. 

Faulting application name: ESSSVR.EXE, version: 11.1.2.779, time stamp: 0x58d039c0
Faulting module name: ESSUTLU.dll, version: 11.1.2.779, time stamp: 0x58d03453
Exception code: 0xc0000005
Fault offset: 0x000000000000a587
Faulting process id: 0x1f5c
Faulting application start time: 0x01d2b91ea9468caf
Faulting application path: E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseServer\bin\ESSSVR.EXE
Faulting module path: E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseServer\bin\ESSUTLU.dll
Report Id: f21b63e8-2511-11e7-815b-ecb1d7a9a8b8
Faulting package full name:
Faulting package-relative application ID:


Cause

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