Calc Manager Will Not Open (Doc ID 2258605.1)

Last updated on APRIL 25, 2017

Applies to:

Hyperion Planning - Version 11.1.2.4.000 and later
Hyperion Essbase - Version 11.1.2.4.000 and later
Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Unable to open calc manager, No error messages calc manager shows blank and keeps on loading.

Following exceptions in CalcMgr0 web logs

 

]", which is more than the configured time (StuckThreadMaxTime) of "1,200" seconds. Stack trace:
Thread-240 "[STUCK] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, in native, suspended, priority=1, DAEMON> {
jrockit.net.SocketNativeIO.readBytesPinned(SocketNativeIO.java:???)
jrockit.net.SocketNativeIO.socketRead(SocketNativeIO.java:24)
java.net.SocketInputStream.socketRead0(SocketInputStream.java:???)
java.net.SocketInputStream.read(SocketInputStream.java:107)
java.io.BufferedInputStream.fill(BufferedInputStream.java:189)
java.io.BufferedInputStream.read(BufferedInputStream.java:236)
^-- Holding lock: java.io.BufferedInputStream@312fc129[thin lock]
org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:74)
org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)
org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1113)
org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1964)
org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1730)
org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1079)
org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:370)
org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:121)
org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:374)
org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:321)
com.hyperion.calcmgr.net.HttpClientMessage.sendPostMessage(HttpClientMessage.java:292)
com.hyperion.calcmgr.net.HttpClientMessage.postMessage(HttpClientMessage.java:175)
com.hyperion.calcmgr.provider.planning.MetadataProvider.getApplications(MetadataProvider.java:140)
com.hyperion.calcmgr.provider.planning.PlanningProvider.getApplications(PlanningProvider.java:84)
com.hyperion.calcmgr.metadata.CMApplications.refresh(CMApplications.java:138)
^-- Holding lock: com.hyperion.calcmgr.metadata.CMApplications@30fd1530[fat lock]

 

 

Changes

Changes to database, or database configuration changes to Planning, HFM, or ESSBASE after which one of the application belonging to any of the component will not open up due to datasource issue.

Cause

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