DRM Service unable to Start After OS Upgrade" DRM-60003: The following error occurred setting up the DRM service host service and/or service endpoint: Could not load type" (Doc ID 2258989.1)

Last updated on MAY 09, 2017

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.4.341 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.4.341 version, Performance

ACTUAL BEHAVIOR
---------------
DRM Service Not Starting After OS Upgrade

Customer performed an in-place upgrade (using Windows upgrade processes) of our Development DRM server from 2008 R2 to 2012 R2.

However, when trying to start the service (manually through the Windows services or through the drm console) we get the following error in the Event Log:

Log Name: Application
Source: Oracle DRM Service
Date: 4/20/2017 3:59:26 PM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BIJHBVMDRMDV01.INVESTEC.CORP
Description:
DRM-60003: The following error occurred setting up the DRM service host service and/or service endpoint: Could not load type 'System.Runtime.Diagnostics.ITraceSourceStringProvider' from assembly 'System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  
  
  0
  2
  0
  0x80000000000000
  
  496143
  Application
  BIJHBVMDRMDV01.INVESTEC.CORP
  
  
  
  DRM-60003: The following error occurred setting up the DRM service host service and/or service endpoint: Could not load type 'System.Runtime.Diagnostics.ITraceSourceStringProvider' from assembly 'System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
  

Cause

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