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What information is required to be submitted to Oracle Support for Oracle RTD Server Issues? (Doc ID 2264176.1)

Last updated on OCTOBER 11, 2019

Applies to:

Oracle Real-Time Decision Server - Version 3.0.0.0 [1501] and later
Information in this document applies to any platform.

Purpose

 The purpose of this document is to advise customers on what files and information should be provided to Oracle RTD Support when troubleshooting RTD Server issues

Scope

For any issue  which involves problems in the operation of the RTD servers or other troubleshooting, the following information is requested from the customer

Details

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In this Document
Purpose
Scope
Details

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