EAL Queries All Fail after a System Restart - Error: Essbase Internal Logic Error [Cannot Get Mapping for Bridge] (Doc ID 2267736.1)

Last updated on MAY 23, 2017

Applies to:

Oracle Essbase Analytics Link for HFM - Version 11.1.1.0.00 to 11.1.2.2.500 [Release 11.1]
Information in this document applies to any platform.
The EAL DSS (Data Synchronization Server) is installed on a separate host from the EAL AnaylticsLink Web Server

Symptoms

Whenever the servers were rebooted or the EAL Services restarted all EAL Queries fail with the the error message: "Essbase Internal Logic Error [cannot get mapping for bridge].

This means that the EAL DSS was unable to reach the EAL Anaytics Link Service to get the necessary Mapping.

Queries are successful if the user opens the bridge via the EAS Console, goes to the Target Design Grid tab and clicks the Synchronize Mappings button.

Cause

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