OBIEE 11g: "TNS-12560: TNS: Protocol adapter error" Message When Executing tnsping

(Doc ID 2268874.1)

Last updated on APRIL 10, 2018

Applies to:

Business Intelligence Reporting and Publishing - Version and later
Information in this document applies to any platform.


You are trying to use the tnsping to verify the connectivity to a database.  However, the command returns this error message:

Attempting to contact  (DESCRIPTION=(ADDRESS=(PROTOCOL=TCPS)(HOST=<hostname>)(CONNECT_DATA=(SERVER=SHARED (SERVICE_NAME=<service_name>)))  TNS-12560: TNS: Protocol adapter error


 Upgraded to or enabled SSL for the database connection.


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