In Planning Forms Encounter the Error: "Because of inactivity, your session has timed out and is no longer Active Click Ok to reload the page." (Doc ID 2272002.1)

Last updated on JUNE 02, 2017

Applies to:

Hyperion Planning - Version 11.1.2.4.006 and later
Information in this document applies to any platform.

Symptoms

When user has multiple planning sessions of the application is opened they encounter the error below:

ERROR
-----------------------
Because of inactivity, your session has timed out and is no longer Active Click Ok to reload the page.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms