Error:"EPMHFM-66021: An error occurred while initializing module oracle.epm.fm.dslm.DSLMHsxModuleInterface" When Opening Applications (Doc ID 2275603.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

HFM (Hyperion Financial Management Server) Service will not start after unexpected shutdown. When trying to start to start the service "Oracle Hyperion Financial Management - Java Server" it won't start. The oracle-epm-fm-hsx-server.log shows the below error.

Error: "EPMHFM-66021: An error occurred while initializing module oracle.epm.fm.dslm.DSLMHsxModuleInterface"

Below messages appear in the oracle-epm-fm-hsx-server.log under the folder :\Oracle\Middleware\user_projects\epmsystem1\diagnostics\logs\hfm

[2017-06-08T23:10:46.230+01:00] [FM] [ERROR] [EPMHFM-65536] [oracle.FM.HSXDSLM.oracle.epm.fm.dslm.DataSourceRecoveryFileManager] [tid: 10] [ecid: 0000Lm9kcB8CcpW5Hz_Aif1PESh_000001,0] [SRC_CLASS: oracle.epm.fm.dslm.DataSourceRecoveryFileManager] [SRC_METHOD: recoverDatasourceProcessesInfo] An unexpected error has occurred.[[
java.io.StreamCorruptedException: invalid stream header: 00000000

[2017-06-08T23:10:46.230+01:00] [FM] [ERROR] [] [oracle.FM.HSX.SERVER.oracle.epm.fm.hsxserver.HsxModuleManager] [tid: 10] [ecid: 0000Lm9kcB8CcpW5Hz_Aif1PESh_000001,0] [SRC_CLASS: oracle.epm.fm.hsxserver.HsxModuleManager] [SRC_METHOD: initialzeModules] An error occurred while initializing module oracle.epm.fm.dslm.DSLMHsxModuleInterface.[[
oracle.epm.fm.common.exception.HFMException: EPMHFM-65536: An unexpected error has occurred.
at oracle.epm.fm.dslm.DataSourceRecoveryFileManager.recoverDatasourceProcessesInfo(DataSourceRecoveryFileManager.java:169)

Changes

 The HFM Server was shutdown unexpectedly without stopping the Hyperion Services.

Cause

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