My Oracle Support Banner

Hyperion Financial Management Applications Will Not Start When Microsoft SQL Server is Enabled With Windows Authentication Mode Only (Doc ID 2276067.1)

Last updated on AUGUST 07, 2018

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

The end-user will be presented with a pop-up notification stating:
"The system was unable to find the Datasource process for application The system was unable to find the Datasource process for application {appName}"

 

The xfm.odl.{appName}.log contains the following ODBC errors:
[{dateTime}] [XFM] [ERROR:1] [EPMHFM-07392] [File: XfmODBC.cpp] [Line: 203] [errorCode: 800402B5] An unknown error occurred in an ODBC object. [[1 record: SQLSTATE = HY000; NATIVE ERROR = 0; MSG = [DataDirect][ODBC SQL Server Wire Protocol driver]Insufficient information to connect to the data source.]]
[{dateTime}] [XFM] [ERROR:1] [EPMHFM-07406] [File: XfmODBC.cpp] [Line: 615] [errorCode: 800402C3] An error occurred in creating an ODBC connection. [[HY000]]
[{dateTime}] [XFM] [ERROR:1] [EPMHFM-07406] [File: XfmODBC.cpp] [Line: 700] [errorCode: 800402C3] An error occurred in creating an ODBC connection. [[Failed to create DB connection.]]

 

oracle-epm-fm-hsx-server.log contains the following details:
[{dateTime}] [FM] [ERROR] [oracle.FM.HSXDATAACCESS.oracle.epm.fm.dal.manager.DALDataSource] [SRC_CLASS: oracle.epm.fm.dal.manager.DALDataSource] [SRC_METHOD: initialize] HFM Database is not configured properly. Database related information is not available from HIT registry.
[{dateTime}] [FM] [ERROR] [oracle.FM.HSX.SERVER.oracle.epm.fm.hsxserver.HsxModuleManager] [SRC_CLASS: oracle.epm.fm.hsxserver.HsxModuleManager] [SRC_METHOD: initialzeModules] An error occurred while initializing module oracle.epm.fm.dal.DALHsxModuleInterface.[[
[{dateTime}] [FM] [ERROR] [oracle.FM.HSX.SERVER.oracle.epm.fm.hsxserver.HsxServer] [SRC_CLASS: oracle.epm.fm.hsxserver.HsxServer] [SRC_METHOD: init] An error occurred while starting HSX_SERVER_NAME service.[[
oracle.epm.fm.common.exception.HFMException: EPMHFM-66021: An error occurred while initializing module oracle.epm.fm.dal.DALHsxModuleInterface.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.