Unable To Change The Status Of A Schedule From Pending To Open In Financial Close Management (FCM), A 503 Error Appears (Doc ID 2278331.1)

Last updated on JULY 12, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.2.500 and later
Information in this document applies to any platform.

Symptoms

You're signed into Close Manager (CM) and wish to change the status of a schedule from Pending to Open. After the system attempts this process for some time, an error eventually is thrown: "A connection to the server has failed. (status=503)". The issue may only be seen for certain schedules. The same error may occur when you try to delete and re-create the schedule.

Cause

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