Error When Attempting To Run Financial Reporting (FR) Reports Via The Planning Simplified Interface: "Error 404--Not Found" (Doc ID 2280026.1)

Last updated on JUNE 28, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.4.702 to 11.1.2.4.705 [Release 11.1]
Hyperion Planning - Version 11.1.2.4.000 to 11.1.2.4.006 [Release 11.1]
Information in this document applies to any platform.

Symptoms

You've logged into Workspace, launched the Simplified Interface under Planning, and are trying to run a report (under the Applications section). An error occurs:"Error 404--Not Found From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 Not Found". This message appears for any report you try to run. If you launch the Explore module under Workspace and run FR reports from there, they render successfully.

Changes

SSL offloading with Citrix NetScaler has recently been configured and enabled in your Enterprise Performance Management environment.

Cause

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