Users Are Presented with Error "EPMHFM-7380: Error: 80004005(xx): Duplicate Key Name" While Attempting to Run an Intercompany Report (Doc ID 2287277.1)

Last updated on AUGUST 03, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

While attempting to run an InterCompany report with Matching Percent, the user is presented with a pop-up error "EPMHFM-7380". 


ERROR
-----------------------
1.EPMHFM-7380: Error: 80004005(28): duplicate key name
2.Error: 80004005(28): duplicate key name
Details
The following exception has occurred in ExceptionHelper.convertToHFMException(): oracle.epm.fm.common.exception.HFMException with message: EPMHFM-7380: Error: 80004005(28): duplicate key name

 

The error details are also located in the oracle-epm-fm.log (MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\HFMWeb(n)\logs\hfm):

[HFMWeb0] [ERROR] [EPMHFM-65925] [oracle.FM.HFMEXCEPTION..oracle.adf.model.binding.DCErrorHandlerImpl] [tid: 13] [userId: <anonymous>] [ecid: 00ifwf3a0hXFw0zpbx0BJz2tOyE0jA2xN00036S0006wt,0:1] [APP: FMADFWEB#11.1.2.0] [SRC_CLASS: oracle.epm.fm.common.errors.ErrorHandlerImpl] [SRC_METHOD: reportException] An unexpected error has occurred. Message: JBO-29000: Unexpected exception caught: oracle.epm.fm.common.exception.HFMException, msg=Error: 80004005<unspecified file>(25): duplicate key name[[
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.epm.fm.common.exception.HFMException, msg=Error: 80004005<unspecified file>(25): duplicate key name

Caused by: oracle.epm.fm.common.exception.HFMException: EPMHFM-7380: Error: 80004005<unspecified file>(25): duplicate key name

Changes

The behavior is typically observed after a recent upgrade from one major release to another (i.e. 11.1.2.1 to 11.1.2.4)

Cause

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