My Oracle Support Banner

Attempting to Create a Blank Journal Using the Smart View Journal Extension for Hyperion Financial Management (Doc ID 2288306.1)

Last updated on AUGUST 07, 2018

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


Any user attempting to create a Blank Journal for any application while using Oracle Smart View for Office, are presented with the following error.

Pop up error "Error: fffffff80070057"

Error entry captured in Smart View logging:
[2016-09-13T13:24:44-05:00] [SVC] [ERROR:1] [SVC5] [SVC] [ecid:00iajdiwssdCgoSxECc9wg0002_k000000,0] Error: ffffffff80070057

The issue can be reproduced at will with the following steps:
1. Open Microsoft Excel and establish a shared/private connection to an HFM application.
2. Click Create Journal to open the creation feature.
3. Enter a valid Point Of View and select the Blank Journal radio option.
4. Click the Create button trigger the reported error.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.