Attempting to Create a Blank Journal Using the Smart View Journal Extension for Hyperion Financial Management (Doc ID 2288306.1)

Last updated on AUGUST 03, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Any user attempting to create a Blank Journal for any application while using Oracle Smart View for Office, are presented with the following error.


ERROR
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Pop up error "Error: fffffff80070057"

Error entry captured in Smart View logging:
[2016-09-13T13:24:44-05:00] [SVC] [ERROR:1] [SVC5] [SVC] [ecid:00iajdiwssdCgoSxECc9wg0002_k000000,0] Error: ffffffff80070057


STEPS
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The issue can be reproduced at will with the following steps:
1. Open Microsoft Excel and establish a shared/private connection to an HFM application.
2. Click Create Journal to open the creation feature.
3. Enter a valid Point Of View and select the Blank Journal radio option.
4. Click the Create button trigger the reported error.

Changes

 

Cause

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