E-mail Alert Does Not Work in HFM When Created Through Taskflows Error:"Workflow Engine Email not enabled because SMTP server is not set."
(Doc ID 2292155.1)
Last updated on AUGUST 12, 2020
Applies to:
Hyperion Financial Management - Version 11.1.2.3.701 and laterInformation in this document applies to any platform.
Symptoms
Users are unable to get the E-mail alert notification when running the tasks i.e Consolidation when created through Taskflows.
Errors found in SharedServices_Taskflows.log:
[FoundationServices0] [NOTIFICATION][EPMCES-13559] [oracle.EPMCES.CES] [tid: 33] [userId: <anonymous>] [ecid: 005HRbVbYrV6qIr_SHCCyc0005a_000a^j,0:1:3] [APP: SHAREDSERVICES#11.1.2.0]
[URI: /workspace/logon] [SRC_CLASS: ] [SRC_METHOD: ] Workflow Engine Email not enabled because SMTP server is not set.
[FoundationServices0] [ERROR] [EPMCES-61043] [oracle.EPMCES.CES] [tid: 33] [userId: <anonymous>] [ecid: 005HRbVbYrV6qIr_SHCCyc0005a_000a^j,0:1:3] [APP: SHAREDSERVICES#11.1.2.0]
[URI: /workspace/logon] [SRC_CLASS:com.hyperion.workflow.engine.server.framework.WfServerUtilityHelper] [SRC_METHOD: handleRuntimeProcess] Unable to execute Email stage: Stage1 Email server is not running. Make sure that Email server is running and try again.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |