E-mail Alert Does Not Work in HFM When Created Through Taskflows (Doc ID 2292155.1)

Last updated on AUGUST 15, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.3.701 and later
Information in this document applies to any platform.

Symptoms

Users are unable to get the E-mail alert notification when running the tasks i.e Consolidation when created through Taskflows. 

Errors found in SharedServices_Taskflows.log:

[FoundationServices0] [NOTIFICATION][EPMCES-13559] [oracle.EPMCES.CES] [tid: 33] [userId: <anonymous>] [ecid: 005HRbVbYrV6qIr_SHCCyc0005a_000a^j,0:1:3] [APP: SHAREDSERVICES#11.1.2.0]

[URI: /workspace/logon] [SRC_CLASS: ] [SRC_METHOD: ] Workflow Engine Email not enabled because SMTP server is not set.

[FoundationServices0] [ERROR] [EPMCES-61043] [oracle.EPMCES.CES] [tid: 33] [userId: <anonymous>] [ecid: 005HRbVbYrV6qIr_SHCCyc0005a_000a^j,0:1:3] [APP: SHAREDSERVICES#11.1.2.0]
[URI: /workspace/logon] [SRC_CLASS:com.hyperion.workflow.engine.server.framework.WfServerUtilityHelper] [SRC_METHOD: handleRuntimeProcess] Unable to execute Email stage: Stage1 Email server is not running. Make sure that Email server is running and try again.

 

Cause

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