My Oracle Support Banner

E-mail Alert Does Not Work in HFM When Created Through Taskflows Error:"Workflow Engine Email not enabled because SMTP server is not set." (Doc ID 2292155.1)

Last updated on AUGUST 12, 2020

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


Users are unable to get the E-mail alert notification when running the tasks i.e Consolidation when created through Taskflows. 

Errors found in SharedServices_Taskflows.log:

[FoundationServices0] [NOTIFICATION][EPMCES-13559] [oracle.EPMCES.CES] [tid: 33] [userId: <anonymous>] [ecid: 005HRbVbYrV6qIr_SHCCyc0005a_000a^j,0:1:3] [APP: SHAREDSERVICES#]

[URI: /workspace/logon] [SRC_CLASS: ] [SRC_METHOD: ] Workflow Engine Email not enabled because SMTP server is not set.

[FoundationServices0] [ERROR] [EPMCES-61043] [oracle.EPMCES.CES] [tid: 33] [userId: <anonymous>] [ecid: 005HRbVbYrV6qIr_SHCCyc0005a_000a^j,0:1:3] [APP: SHAREDSERVICES#]
[URI: /workspace/logon] [SRC_CLASS:com.hyperion.workflow.engine.server.framework.WfServerUtilityHelper] [SRC_METHOD: handleRuntimeProcess] Unable to execute Email stage: Stage1 Email server is not running. Make sure that Email server is running and try again.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.