Some Sun One LDAP Accounts Cannot Authenticate With Shared Services (Doc ID 2293780.1)

Last updated on AUGUST 08, 2017

Applies to:

Hyperion BI+ - Version 11.1.1.0.00 and later
Hyperion Financial Close Management - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

Some EPM users are successfully able to login to Workspace. For other users, an authentication error is thrown. Issue is limited to external users; no native users are impacted.

Cause

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