Users Are Not Receiving Expected Emails In Financial Close Management (FCM) and Account Reconciliation Manager (ARM) After Upgrade To 11.1.2.4.200+ (Doc ID 2293828.1)

Last updated on AUGUST 04, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.201 and later
Information in this document applies to any platform.

Symptoms

You used to receive notification emails from Close Manager (CM) and ARM, but these are no longer being sent.

Changes

The FCM environment was just upgraded to Patch Set Update (PSU) 11.1.2.4.200 or later.

Cause

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