After Clicking Expand All In Financial Close Management (FCM), An Error Appears When Trying To Select Tasks: "Error JBO-26041: Failed to post data to Database" (Doc ID 2298763.1)

Last updated on AUGUST 21, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.200 to 11.1.2.4.200 [Release 11.1]
Information in this document applies to any platform.

Symptoms

You've logged into Close Manager (CM) and opened a schedule. You click View (the View dropdown in the schedule pane, not from the Workspace's View menu), then click Expand All. Now when you try open tasks, an error displays: "Error JBO-26041: Failed to post data to Database". Logging out clears the error temporarily, but repeating the steps is likely to incur the error again.

In the FCM logs, you may see messages resembling the following:

"2016-12-13T10:40:28.976+11:00] [FinancialClose0] [ERROR] [ADFC-50016] [oracle.adfinternal.controller.application.AdfcExceptionHandler] [tid: [ACTIVE].ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: tom876] [ecid: 00icXJdT8Ja3V805zz5EiW0002JO000fyW,0:1] [APP: FINANCIALCLOSE#11.1.2.0] [DSID: 0000LZpO94v3NA05zzt1iW1OIiEV0000Lp] ADFc: While handling an exception the application's exception handler threw a new exception.[[
javax.el.ELException: oracle.jbo.DMLException: JBO-26041: Failed to post data to database during "Update": SQL Statement "UPDATE FCM_SETTINGS SET VALUE=?,OBJECT_VERSION_NUMBER=? WHERE USER_ID=? AND SETTING_ID=? AND APP_ID=? AND ROLE_ID=?""

Changes

You have upgraded FCM to 11.1.2.4.200. 

Cause

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