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Error When Opening/Running Financial Reporting (FR) Reports: "The System Was Unable To Open The Application" (Doc ID 2310700.1)

Last updated on DECEMBER 28, 2023

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

You're attempting to open or run FR reports in Workspace or the FR Studio. The reports throw an error: "EPMHFM-69052 : The System Was Unable To Open The Application". The FR log shows "Error connecting to database connection".

Changes

Your environment was recently upgraded from 11.1.2.2 to 11.1.2.4. Additionally, Hyperion Financial Management (HFM) had Patch Set Update 11.1.2.4.202 applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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