Unable to access Hyperion Financial Management (HFM) application, HFM Log Shows "DataSource Process status for the application MYAPP: NOT_LISTENING" " Unable to invoke ping on XDS management service for the application MYAPP"

(Doc ID 2312354.1)

Last updated on OCTOBER 09, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.4.203 and later
Information in this document applies to any platform.

Symptoms

Unable to access HFM application. Error found in oracle-epm-fm-hsx-server.log:

"DataSource Process status for the application MYAPP: NOT_LISTENING"

"Unable to invoke ping on XDS management service for the application :MYAPP, port : 10001."

Cause

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