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OBIEE 12c : After Server Dirty Shutdown "Unable To Sign In..Service Instance Initialization Failed" while trying to login Analytics (Doc ID 2312512.1)

Last updated on OCTOBER 11, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.160419 and later
Information in this document applies to any platform.

Symptoms

Upon abrupt shutdown caused by electricity shortage, after electricity was on again, user restarted servers and OBIEE services.
All services and server in EM are up & running. No errors.

User could open repository on online mode and can see data in repository. No errors.
Weblogic Console was also available. No errors.


However, when user tried to login in OBIEE Analytics as any user (weblogic or any other), it could not login with below error:

 Environment Details: OBIEE 12.2.1.0.160419

Changes

 Server Dirty Shutdown

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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