Smart View: Errors when Opening a Form from Workspace: "XML Load Error: A string literal was expected, but no opening Quote character was found"

(Doc ID 2314165.1)

Last updated on OCTOBER 10, 2017

Applies to:

Hyperion Planning - Version 11.1.2.4.006 and later
Information in this document applies to any platform.

Symptoms

Users see the symptoms below:

1) Open a form in Smart View from Workspace throws an error

XML Load Error: A string literal was expected, but no opening Quote character was found

2) It works fine if connected directly from Smart View

3) This works fine without SSL

 

Changes

 SSL was  enabled with load balance environment setup

Cause

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