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Install Data Visualization Version Failed To Start (Doc ID 2316502.1)

Last updated on APRIL 27, 2018

Applies to:

Oracle Data Visualization Desktop - Version and later
Information in this document applies to any platform.


In order to export/import from/to DVD and VA in OBIEE 12c, there is a requirement to deinstall DVD and reinstall of DVD

Uninstall completes successfully.
Reinstall of DVD completes successfully, but the splash screen "Preparing DVD to run for the first time" stays forever.

Killing the DVD process using Task Manager, and trying to start it again doesn't help. It gets stuck on the DVD Splash screen.



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