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OBIEE11g - SSO - Session Timeout Puts OBIEE Dashboard To Hang Status (Doc ID 2318551.1)

Last updated on APRIL 27, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.9.160719 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Analytics

ACTUAL BEHAVIOR
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OBIEE11g - SSO - session timeout puts OBIEE dashboard to hang status

Configure OBIEE 11.1.1.9.0 with SSO using MOS <Note 1953347.1>.

It has been noticed that when session timeout happens at Analytics url, on clicking dashboard, it hangs.


URL - <system and port>/analytics

EXPECTED BEHAVIOR
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The screen should continue to be responsive. After session timeout, login should be available.

STEPS
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The issue can be reproduced at will with the following steps:

After letting a dashboard or report sit on screen longer than the session timeout, observe that OBIEE appears hung, and can not be awakened. Closing the browser and logging in again works ok.


Cause

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