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Configuring Hyperion Financial Management (HFM) 11.1.2.4.+ to run on Oracle DB 12.2. (Doc ID 2320228.1)

Last updated on SEPTEMBER 19, 2018

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

 HFM applications fail to open, errors found in HFM ODL logs:

[YYYY-MM-DDTHH:MM:SS] [XFM] [ERROR:1] [EPMHFM-07392] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 189] [userId: ] [appName: <APPNAME>] [pid: 8696] [tid: 9228] [host: <HOST>] [nwaddr:] [errorCode: 800402B5] [srcException: NotSpec] [errType: 1] [dbUpdate: 1] [11.1.2.4.000.4847] An unknown error occurred in an ODBC object. [[1 record: SQLSTATE = HY000; NATIVE ERROR = 28040; MSG = [DataDirect][ODBC Oracle Wire Protocol driver][Oracle]ORA-28040: No matching authentication protocol]]

 [YYYY-MM-DDTHH:MM:SS] [XFM] [ERROR:1] [EPMHFM-07392] [XFM] [ecid:] [File: XfmODBC.cpp] [Line: 203] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: 5064] [tid: 5512] [host: <HOST>] [nwaddr: ] [errorCode: 800402B5] [srcException: NotSpec] [errType: 1] [dbUpdate: 2] [11.1.2.4.206.5284] An unknown error occurred in an ODBC object. [[1 record: SQLSTATE = 28000; NATIVE ERROR = 1017; MSG = [DataDirect][ODBC Oracle Wire Protocol driver][Oracle]ORA-01017: invalid username/password; logon denied]]

Changes

Using Oracle 12.2 database

Cause

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